Privacy Policy

Rezay Work (“we,” “us,” or “our”) operates the website https://rezaywork.shop (the “Website” or “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website, purchase downloadable digital products, or engage our digital marketing services.

By using the Website or our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Website or provide us with your personal information.

1. Information We Collect

We may collect the following categories of personal information:

Information you provide directly

Contact details (name, email address, phone number, billing/shipping address if applicable)
Account registration information (username, password)
Payment and billing information (processed securely by third-party payment processors; we do not store full credit card details)
Order and purchase history for digital products
Communications with us (emails, messages, support requests, feedback)
Information provided when engaging digital marketing services (business details, project requirements, access credentials you choose to share, feedback, and related materials)

Information collected automatically

Device and usage data (IP address, browser type, operating system, device identifiers, pages visited, time spent, referring URLs)
Cookies, pixels, and similar tracking technologies (see Section 6)
Log data and analytics information about how you interact with the Website

Information from third parties

Payment processors and e-commerce platforms
Analytics and advertising partners
Publicly available sources or other service providers when relevant to fulfilling services

We do not intentionally collect sensitive personal information (such as health, biometric, or precise geolocation data) unless you voluntarily provide it in the context of a service engagement and it is necessary for that purpose.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill orders for digital products (including delivery of download links)
To provide, manage, and improve our digital marketing services
To communicate with you about orders, services, inquiries, and support
To send administrative messages, updates, and (with your consent where required) marketing communications
To personalize your experience on the Website
To analyze Website usage, improve performance, and develop new products/services
To detect, prevent, and address fraud, security issues, or technical problems
To comply with legal obligations and enforce our Terms of Service
To protect our rights, property, and safety, and those of our users

3. Legal Bases for Processing (where applicable)

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process personal data on the following legal bases:

Performance of a contract (e.g., fulfilling your purchase or service agreement)
Legitimate interests (e.g., improving our Website, preventing fraud, direct marketing where permitted)
Consent (e.g., for non-essential cookies or marketing emails; you may withdraw consent at any time)
Legal obligation

4. How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers who help us operate the Website and business (payment processors, hosting providers, email delivery services, analytics tools, customer support platforms). These parties are contractually obligated to protect your data and use it only for the services they provide to us.
Professional advisors (lawyers, accountants, auditors) when necessary.
Authorities or legal parties when required by law, court order, or to protect our rights, safety, or property.
Business transfers in connection with a merger, acquisition, or sale of assets (your information may be transferred as part of that transaction).

When you engage our digital marketing services, we may need access to your third-party accounts (e.g., Google Analytics, social media platforms, advertising accounts) as authorized by you. We treat such access and any data obtained strictly according to the scope of the engagement and applicable platform terms.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable essential Website functionality
Remember your preferences
Analyze traffic and usage patterns
Support marketing and advertising (where applicable)

You can control cookies through your browser settings. Disabling certain cookies may affect Website functionality. For more details, see any Cookie Notice we may publish or the cookie settings available on the Site.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, including to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Order and transaction records are typically retained for accounting and legal compliance periods.
Account information is retained while your account is active and for a reasonable period afterward.
Marketing communications data is retained until you unsubscribe or request deletion (subject to legal requirements).

When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including where our service providers are located. When we transfer data from the EEA/UK or other regions with data protection laws, we use appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms where required.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal exceptions)
Object to or restrict certain processing
Request data portability
Withdraw consent (where processing is based on consent)
Opt out of marketing communications (unsubscribe links are included in emails)

To exercise these rights, contact us using the details in Section 12. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

California residents (and similar U.S. state laws): You may have additional rights under the CCPA/CPRA or other state privacy laws, including the right to know, delete, and opt out of the “sale” or “sharing” of personal information (we do not sell personal information). Contact us to exercise these rights.

10. Children’s Privacy

Our Website and services are not directed to children under 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us.

11. Third-Party Links and Services

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision. Material changes will be posted on this page, and where appropriate we may notify you by email or other means. Your continued use of the Website after changes constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: services@rezaywork.shop

Website: https://rezaywork.shop